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Equipment returns

Return equipment with our professional and safe process to minimise turnaround times

Whether it's for a repair, calibration, troubleshooting or modification, equipment returns at Endress+Hauser follow specific guidance to ensure your request is managed efficiently, and returned items are handled according to UK regulations.


  • Register requests via a convenient and simple process

  • Follow simple steps to facilitate a speedier returns service

  • Enable secure handling of your device to an Endress+Hauser workshop

How to reduce repair, calibration or trouble-shooting times

Step 1: Send all necessary information with the device to allow us to proceed immediately with the work.

Step 2: Quickly approve the cost estimate.

Step 3: Complete the COSHH Declaration of Decontamination form and place it on the outside of the packaging.



    Returns form: COSHH Declaration of Decontamination

    As a certified company and, due to legal regulations, when receiving returned products we require the 'Declaration of Decontamination' to be completed.

    Calibration services: competent, cost-effective, compliant

    The need to regularly check, calibrate and adjust instruments is critical. Using our expertise to ensure instrument accuracy can significantly improve plant control, safety, quality and efficiency.