Technical support when you need it most
We're always at your service!
For breakdown situations where every second counts (and costs), our Premium Support Service offers immediate response. Call us on 0161 286 5150 by 1pm, Monday-Friday, we can offer a same-day visit (subject to engineer availability) by our qualified engineers to diagnose, advise and, if possible, repair your instrument - right there, right then. For less immediate situations where an urgent visit is required but not necessarily the same day, we offer a visit within 2 days or within 2 weeks.
Access to our qualified engineers for technical advice and support
Same-day visit from one of our engineers via our Premium Support Service (for calls taken by 1pm)
Dedicated service support helpline: 09062 075108 (call any time, day or night)
Dedicated service support helpline
If you just need advice and guidance, call our service support helpline on 09062 075108. Call any time day or night to one of our qualified service engineers for advice on commissioning, maintenance and support. Calls are charged at £1 per minute.