Please provide the 'Declaration of Decontamination' with the returned products
We always aim at keeping turn-around times as short as possible by handling your repairs in a professional and safe manner.
As a certified company and, due to legal regulations, Endress+Hauser is obliged to deal with all returned products which were in contact with the medium, in a prescribed manner. When receiving returned products, we require certain information from the 'Declaration of Decontamination' (available as download). Please note that we can only begin repairing or calibrating returned products on receipt of the fully completed form.
Once the 'Declaration of Decontamination' is complete, please place it in a prominent place on the outside of the packaging. Ensure that all goods are well packed in order to protect the equipment during transport.
Thank you in advance for actively supporting us in protecting our staff members and the environment by following the above procedure. We are convinced that this will help us to maintain our technical equipment in good condition and guarantee our high standards in quality and safety.
:: Download the Declaration of Decontamination (pdf) |
